What support does the European Electronic Communications Code offer to consumers?

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The European Electronic Communications Code focuses on providing a framework for telecommunications services in the EU that prioritizes consumer protection and access to communication services. By ensuring an affordable universal service, the Code aims to make basic communication services accessible to all consumers, particularly those in vulnerable situations or in remote areas. This aligns with the broader objective of promoting social inclusion and ensuring that all individuals can benefit from essential communication services, which is critical for participation in the digital economy.

The choice emphasizing affordable universal service highlights the commitment to minimizing barriers to access, thereby advocating for equitable service provisions across various demographics. This foundational aspect of the Code not only supports consumers in terms of affordability but also contributes to enhancing overall connectivity and communication across the European Union.

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